From July 19 to 21, Hainan Cancer Hospital and Hainan Chengmei Hospital jointly held the second training session for middle management and young talents. This training session specially invited Professor Guo Qiyong, a renowned hospital management expert and Acting Chairman of Hainan Cancer Hospital, to deliver the lectures.
Professor Guo Qiyong is a prestigious hospital management expert in China, enjoying a high reputation in both academic and medical fields, with outstanding achievements in hospital management and healthcare informatization.
Professor Guo pointed out that China’s healthcare industry is transitioning from being disease-centered to health-centered. The growing demand for multi-level and diverse healthcare services from the public presents new opportunities and challenges for medical institutions. Talent is the core competitive advantage for hospital development. Continuously optimizing and enhancing the talent training system is a powerful driver for high-quality hospital development.
This year, "talent cultivation" has been identified as one of the hospital’s top ten key special projects. The hospital is committed to nurturing and retaining outstanding young and middle-aged talents through a series of measures such as improving the talent selection and growth mechanism, establishing a special fund for talent cultivation, and formulating talent training plans, thereby achieving a win-win situation for personal growth and hospital development.
Professor Guo highly praised the achievements of the first training session, stating that middle management and young backbone staff are the pillars of hospital management and crucial to the hospital’s future development. The hospital has always attached great importance to talent cultivation, actively creating a broad platform for learning and growth, assisting employees to achieve self-improvement and development.
How to become a qualified department head? At a training session for middle management, Professor Guo shared his practical experience and theoretical knowledge. He provided a multi-dimensional and systematic overview of departmental management systems and thinking methods from the perspectives of how to be a good person, how to handle tasks, how to manage, and how to improve, offering valuable guidance and assistance for the work and development of department heads.
He emphasized that the competency of department teams reflects the overall level of the hospital. As leaders of their departments, the heads play a crucial role in the hospital’s construction and development. He encouraged participants to seize the learning opportunity and effectively apply the training outcomes to their future medical services, adding momentum to discipline development, team building, and technological service innovation, thereby enhancing the quality and efficiency of hospital services.
Shi Yaohui, Party Secretary and Executive Dean of Hainan Cancer Hospital, and Dean of Chengmei Hospital, shared insights on the theme of "Hospital Performance Management". He stated that performance management should always be integrated into the hospital’s development, serving as the guarantee and cornerstone for the hospital’s sustainable and stable development. Performance management can effectively motivate medical staff and comprehensively improve the hospital’s operational efficiency, steadily promoting high-quality hospital development.
Liu Yuehong, Vice President of Hainan Cancer Hospital, focused on the concept of "observing the subtle to see the significant" and shared his ideas and methods for analyzing medical operation data with department heads. He explained how to use data to manage departments, identify potential problems through in-depth data analysis, and propose solutions based on these problems. Liu emphasized that "observing the subtle to see the significant" is an important management skill, stating that only by understanding the nuances can one foresee the outcomes. Subsequently, Liu used the theme Pioneering the Way, Achieving Success through Hard Work to vividly and comprehensively explain how to improve medical quality management by effectively implementing 18 core systems. He stressed that managing medical quality encompasses the entire process of medical activities and that persistent efforts lead to fruitful results.
Guo Juan, a leader of the Hainan Cancer Hospital Board, delivered a special presentation on Improving Medical Efficiency Through the Integration of Medical, Technical, and Nursing Services.
Outstanding department heads from various clinical departments shared their management experiences and insights based on their work in discipline construction, quality management, and performance distribution.
Sharing of outstanding department heads
Director Tu Ruisha shared Medical Operation Analysis
Director Wang Meiqing shared Medical Operation Analysis
Director Wang Zhengwen shared Medical Quality Management
Director Xu Xianhau shared Discipline Construction
Director Wei Zhixia, the First Oncology Ward, shared Medical Insurance Management
Director Qian Yong, form the First Head and Neck Surgery Ward, shared Performance Distribution
During the young talents training session, Professor Guo analyzed the importance of Project Management and Efficiency using the simple analogy of "making breakfast". He emphasized the need to scientifically formulate project management plans to improve work efficiency and ensure the effective implementation of projects, such as the ongoing special disease outpatient enhancement plan, painless hospital construction, special medical insurance management, and the first-visit responsibility system.
To address how to overcome "personality barriers" in interpersonal communication and communicate effectively, the young talents training session invited Wang Jiaqi, a National Level 2 Psychological Counselor and founder of Xinqianneng Coach, to help trainees understand their personality strengths and weaknesses. This understanding forms the basis for self-management, career development, leadership enhancement, and team management, promoting effective cooperation and improving overall performance.
Outstanding young representatives shared their clinical growth experiences and insights based on their job responsibilities and clinical work.
Youth talent training class
Deputy director Zou Wenhui shared his personal growth experiences
Deputy director Wang Weifeng shared current management of clinical work
Deputy director Wang Zhiheng shared nearly a year of departmental management experience
The two-day training sessions included special lectures, group discussions, and interactive exchanges, offering rich content and diverse forms. Participants expressed that they benefited greatly from the training and found it highly inspiring.
Written/Photos by Huang Fei, Liu Zhaoyang, and Li Hongyi