3-Minute “Warmth in Nursing” Wins Patients’ Constant Praise!

Release time:2025-06-10
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“The 3 minutes of morning conversation warm my heart more than a bowl of hot congee,” shared Aunt Zhang, a hospitalized patient, reflecting the tangible warmth of the 6A Nursing Unit’s “3-Minute Warmth Initiative” at Hainan Chengmei Hospital.

In response to the Nursing Department’s “Love as an Empowerment”Initiative, the 6A unit recently launched“3-Minute Warmth Initiative”, redefining nursing care through professional service.

The “3-Minute Warmth Initiative” is not merely an accumulation of time, but a set of “warm rituals” that deeply integrate standardized operation procedures with personalized emotional care. Nurses are required to spend at least 3 extra minutes daily with each patient, engaging in deep communication while adhering to clinical standards. By actively listening to patients’needs and providing psychological support, the initiative shifts focus from physical care to holistic well-being, breaking the mechanical model of traditional nursing to build emotional bonds.

“The ‘3-Minute Warmth Initiative’ isn’t about clock-watching, but about integrating professional rigor with genuine care.” explained Head Nurse Yang Qiyan of 6A. Nurses balance procedural precision with emotional awareness, ensuring technical excellence and humanistic concern go hand in hand.

Heartwarming Cases Witnessing Transformation

Stroke rehabilitation patient Grandpa Zhang: “The nurse sat with me and took notes on every worry. Feeling heard gives me more confidence in recovery.”

78-year-old Grandma Li: A swallowing screening during the initiative detected potential aspiration risk. Diet modification prevented a potential choking crisis. “The three minutes saved my mother from suffocation and taught me how to care for her,” her family said.

Breast cancer survivor Ms. Chen: She once suffered from anxiety induced by the complex treatment regimen. The charge nurse not only provided patient explanations but also proactively extended the communication duration.Their expertise and empathy chased away her fear.

Each warm nursing case vividly interprets the profound significance of this innovative measure. Since the implementation of the “3-Minute Warmth Initiative”, the 6A Nursing Unit has achieved a triple improvement in patient safety, doctor-patient trust, and professional identity. Early swallowing assessments reduced complication rates, while satisfaction surveys showed leapfrog enhancement in some aspects like “nurse care”, “communication clarity”, and “sense of respect”. It fully proves that this innovative service has been highly recognized by patients.

The 6A Nursing Unit’s “3-Minute Warmth Initiative” redefines nursing care in measurable yet profound ways, embodying the Nursing Department’s philosophy of “Love as anEmpower”. Every morning greeting, every patient listening, and every subtle concern, become a source of healing confidence, integrating professional excellence with human warmth to nurture both patients’ physical and mental health.

Article | Yang Qiyan of Nursing Department