On June 20, Taikang Life Insurance Hainan Branch and Hainan Chengmei Hospital reached a strategic cooperation on health management services, opening a new track for health management medical services in the Hainan Free Trade Port.
The two partners held a press conference on health management services under the theme of "Health Appointment with Chengmei by Your Side" on the same day. It is learned that Taikang Life Insurance Hainan Branch will rely on the strong medical technology team and high-quality medical service resources of Hainan Chengmei Hospital to establish designated medical services for health management for insurance customers, optimize the medical service system, improve the quality of health services, and open a "new track" of in-depth cooperation between insurance and medical care.
Hainan Chengmei Hospital, drawing on advanced health management systems from developed countries, offers personalized "one-stop" services throughout the entire life cycle, including health management, health check-ups, health education, health screening, and green channel services, which have drawn much social attention.
Hainan Chengmei Hospital will be the first in the province to introduce a health advisory service model, with an experienced medical team providing services including health assessment and planning, daily health consultation and management, medical coordination and accompaniment, rehabilitation and follow-up, health education, etc. for Taikang Life Insurance customers, and establishing exclusive health records for customers to achieve closed-loop health management services throughout the entire process.
Taikang Life Insurance Hainan Branch - as an important branch of the Fortune 500 Taikang Insurance Group in Hainan, has been deeply rooted in the Hainan market for 14 years and has always been committed to providing customers with high-quality and efficient service experiences, and has become a benchmark enterprise in the Hainan insurance market.
On the day of the event, the two partners held the unveiling ceremony of the designated service unit for health management of Taikang Life Insurance Hainan Branch and organized a "Face-To-Face with Famous doctors" health lecture. Customer representatives visited the beautiful hospital environment and advanced medical diagnostic equipment of Hainan Cancer Hospital and Hainan Chengmei Hospital, and had an on-site medical experience.
Shi Yaohui, Party Secretary and Executive Director of Hainan Cancer Hospital and Director of Hainan Chengmei Hospital, attended the event and delivered a speech. He stressed that Hainan Cancer Hospital and Hainan Chengmei Hospital have always been committed to providing patients with high-quality, efficient and comprehensive medical services. Previously, through cooperation with Taikang Lifes "Health Insurance Pass" direct payment claim service, customers were able to enjoy a "one-stop" claim settlement service, effectively addressing the pain points of long waiting periods and complicated procedures in traditional claims, which received good feedback from patients.
He pointed out that this cooperation is not only aimed at enhancing the medical experience and health protection level of insurance customers, but also our active exploration of a new model of socialized health management services. We hope that through our in-depth cooperation with Taikang Life Insurance, we can take the lead in the "new track" of in-depth cooperation between insurance and healthcare, optimize the healthcare service system and improve the quality of health services. It is believed that this innovative model will have a positive "marginal effect" on the development of the big health industry in the Hainan Free Trade Port and the construction of the Hainan medical consumption service system, providing better health protection for more customers.
Zhong Kangli, general manager of Taikang Life Insurance Hainan Branch, said that Taikang Life Insurance began to lay out the big health industry in 2013. The green channel for medical treatment and Taikang Family Doctor service it launched have well met the health and medical needs of many customers. To better address the pain points of offline health care services for customers, Taikang Life Insurance Hainan Branch has deepened its cooperation with Hainan Chengmei Hospital, breaking away from the traditional "treatment only when ill" model and upgrading from passive medical treatment and claims settlement to an active intervention-based health management service model. At the same time, Hainan Chengmei Hospital has been included as the first partner of Taikangs high-end medical direct payment network, accelerating the improvement of the loop of high-quality medical services in Hainan and providing customers with more reassuring, convenient and comprehensive health protection.
Zhong Kangli and Yu Shuyong, vice president of Hainan Cancer Hospital and Hainan Chengmei Hospital, unveiled the plaque for the designated health management service unit of Taikang Life Insurance Hainan Branch.
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Written by Liang Shan
Photo by Chen Lin