Hainan Chengmei Hospital has set up special unaccompanied wards, where all medical, nursing and living care of patients during hospitalization will be undertaken by professional medical staff and caregivers, with no family members accompanying or accompanying without nursing, to further strengthen medical care safety management and ensure the quality of medical care services.
In order to further improve the patient experience, Hainan Chengmei Hospital pays more attention to “care for people” and “taking patient as the center”, and will take “nursing staff following patients’ mobile issue” mode, even if the patient change department, the original nursing staff responsible will not be changed, so that patients get the whole “one-to-one” care to eliminate their worries during treatment, so that patients in the hospital feel as comfortable as being at home.