"Dont worry, our hospital has a nursing housekeeper with no family members accompanying, we will take good care of the grandpa.” The introduction of Chen Keni, Director of the hospital nursing department, dispelled the concerns of Mr. Chens family.
The nursing team takes care of Grandpa Chen
The old man has fell ill suddenly and "appoint" our hospital for treatment
At noon on April 14, Mr. Chen suddenly felt chest tightness and shortness of breath, and his family hurriedly planed to send the old man to the nearest hospital for treatment.
Before that, Mr. Chen happened to go to the newly opened Hainan Chengmei Hospital for inspection, and was impressed by the hospital environment and medical services. So, the old man designated to go to the hospital for treatment.
"My grandfather has chronic lung disease. When we arrived at the hospital, he was in shock and in a critical condition.” Xiao Zhang, Mr. Chens granddaughter, introduced, "Examination, oxygen inhalation, instrument monitoring... We didnt even pay the deposit, and the paramedics still got down to save my grandfather. It really embodies the spirit of saving the dying, healing the wounded and caring for people with the first priority.”
Xiao Zhang smiled and said, "Grandpa really has a vision, and it is indeed right to choose your hospital for treatment.”
Nursing butler, make patients’ whole treatment worry-free
Mr. Chens children and grandchildren are working in other cites, usually only his granddaughter Xiao Zhang in the side to take care of him. Xiao Zhang has two school children to pick up every day, and her own business to take care of, the family happened to worry about the old mans daily care during the hospital.
"Although Director Chen Kenis introduction dispelled our concerns, to tell the truth, our family still didnt feel relieved.” Xiao Zhang said that her grandpa was often hospitalized, and each time the family would take turns to take care of him. This time, because of the epidemic control, many family members working in other places can not come back. After discussing it with her family, they decided that it would be safer to hire a caregiver.
Department nursing butler Yang Xiaohui told Xiao Zhang that we not only have full-time nursing butler, professional nursing staff to take care of the treatment of the elderly, but also trained and experienced full-time nursing staff to take care of patients daily life.
“We were still not very sure about that, and observed for several days.” Then we found out that they really took care of their patients carefully, even better than ourselves. The full-time nurse works three shifts and accompanies beside hospital bed 24 hours a day. Fetching water, feeding food and chatting with the elderly, they are even better than patient’s family member.” Xiao Zhang was very pleased.
Yang Xiaohui would convene a team of nurses every day, together with professional nurses and medical experts, to evaluate and analyze the old mans condition, what he like to eat, how many times he turned over and got massage, every detail was recorded clearly, and they jointly developed nursing measures and dietary recommendations for the patient.
Being worried about the patients loneliness, the careful nursing team also specially appointed a chat time between the old man and his family, and let them talk through video once its the time. The old man was very happy.
"Combing hair, washing face, trimming nails and caring for skin, Grandpa was hospitalized for ten days, and his instrument and grooming and mental state were better than he was at home.” Xiao Zhang said, "Our family all believe that we are particularly fortunate to have met such caring and responsible medical care.”
"Grandpa Chen became friends with all of us and knew almost everyone by name.” Head nurse Yang Yiyan said that the old man was very happy for every time he seeing them.
Under the careful care of the medical staff, Mr. Chens body is recovering day by day.